Shipping & Returns

Because these bandanas are handmade, very small imperfections, variations in sizes and patterns may occur. Products are not chew proof- we are not responsible for any damage caused by your pet or any harm for misuse. Please supervisor your pets at all times while using BeyondtheBark products 

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Processing Policy

Our current processing time is 1 -2 weeks  (from date of order to ship date). All orders are handmade and we try our best to get orders out as soon as we can. Once your order is placed we will be hard at work on it. You will only receive an update through email once your order has shipped. Buyers are responsible for any customs and import taxes that may apply. BeyondtheBark is not responsible for delays due to customs. 

 

Return Policy

Due to custom our products, we do not accept returns, exchanges, or cancellations*

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Please contact us if you have any questions or problems with your order. 

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          Damages

          We are not responsible for any damages to any products purchased from BeyondtheBark.

Customers can report any defective or issues with their product to contact@Beyondthebark.shop within 48 hours of receiving their items. 

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Shipping Policy 

Shipping time and costs will vary depending on the service that you choose at checkout. Please double check to make sure that your shipping address is correct before placing your order. In the case that it is not, email us as soon as possible so we can change it before it ships out.

Once the package is given to the post office, we rely on the mail service to deliver your package within the time frame. Delays may happen due to weather or other circumstances so please keep that in mind when placing an order.

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BeyondtheBark is not responsible for lost or stolen packages and they cannot be replaced. Please email us with any concerns you may have at contact@beyondthebark.shop